Mediation Services
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Resolve Disputes from Anywhere with Our Online Mediation Services
Dealing with a dispute but don’t want to go to court? Our online mediation enables you to resolve issues at a place, time, and pace that best suits you.. We help families and couples reach agreements that work for everyone, without the stress, cost, or delay of legal proceedings.

What Is Online Mediation And Is It Right For You?
Online mediation is a simple and effective way to resolve family disputes without needing lawyers or going to court. You can engage in family mediation from your home or any other comfortable place using a range of online platforms.
An accredited family dispute resolution practitioner (family mediator) supports parties to engage, collaborate, and develop plans that are in the best interests of the children. Your mediator manages the process and the parties in dispute manage the content. Clients are guided through the mediation and the focus constantly remains on the needs of the impacted children.
Online mediation will save you time, money, and unnecessary stress when compared to lawyer and court based pathways. With family mediation you make the decisions, you do the planning, and you start to develop the new normal for the family. In short, you’re in control and have ownership rather than having someone else make decisions about your family.
When choosing to divorce the Family Court usually expects couples to mediate with a view to avoiding court altogether.
If you are looking for a faster, more affordable, and less stressful way to resolve a dispute, online mediation is the right choice for you.
Benefits of Online Mediation Over Going To Court
Going to court is not the only way to resolve a dispute. Many Australians now choose online mediation services because they are faster, more affordable, and less stressful. Here are some of the key advantages.
Faster Resolution
Court matters can take months or even years to finish. Online family mediation often helps people reach an agreement in days or weeks, allowing everyone to move forward much sooner.
Cost-Effective Alternative
Court proceedings and legal fees can become prohibitively expensive. One of the main benefits of online mediation is that it costs significantly less, while still helping both parties reach a fair, practical agreement.
Confidential And Private
Everything discussed during mediation remains confidential. The conversations stay between the parties and the mediator, giving everyone confidence to speak openly. Compare this to court where generally hearings are public.
Less Stress And Conflict
Court cases can increase tension between both parties. Mediation encourages respectful communication, supports collaboration, and helps reduce stress while protecting important relationships, especially when children are involved.
Online Mediation Services We Offer
Every dispute is different, and so is every family. Our online mediation services are designed to help you resolve your matter on your terms, from wherever you are in Australia.
Family Dispute Resolution
In our family mediation online sessions, we give families a safe space to talk through their issues. Whether it is separation and divorce, parenting, or money matters, we help both sides reach agreements that are fair, practical, and right for everyone involved.
Parenting Plan Mediation
Our online parenting mediation helps parents who have separated put a clear parenting plan in place. We keep the focus on the children — where they live, schooling, holidays, and day-to-day care — so both parents know exactly what to expect.
Financial Mediation
Financial disputes do not have to go to court. We help both parties work through money matters — debts, assets, savings, and support — in a calm and structured way, so you can reach a fair outcome without spending thousands on legal fees.
Property Mediation
Splitting property after a separation is rarely easy. Our mediators help both parties have an honest conversation about what is fair and equitable, and work toward a property settlement that both sides can agree on — without the need for court.
Divorce Mediation
Our divorce mediation online gives couples a calm and private space to sort through the realities of separation. We help you work through the important decisions together, so you can both move on with your lives without unnecessary conflict or legal costs.

Why Choose Our Online Mediators?
Choosing the right mediator can make the process easier and more productive. Our online mediation services are designed to help people across Australia resolve disputes with confidence and move forward.
Accredited & Experienced Mediators
Our mediation team is fully accredited and experienced in handling family, parenting, property, and financial disputes. We help both parties work towards fair and practical agreements in a supportive, collaborative environment.
Flexible Appointment Times
We make it easy to book mediation online at a time that fits your schedule. With evening and weekend appointments available, you can attend from anywhere without taking time off work or travelling.
Support Tailored to Your Situation
No two disputes are the same. We take the time to understand your circumstances before the session begins, and we guide the process to ensure both parties are fully empowered to engage meaningfully.
Affordable & Transparent Pricing
We believe resolving a dispute should not cost a fortune. Our fees are fair, clear, and discussed with you upfront. There are no hidden charges — just honest, professional support at a price that makes sense. In fact we’re one of the most cost effective private mediation practices in Australia!
What To Expect From The Family Dispute Resolution Process
Our family mediation process resolves separation/divorce, financial, or property matters by developing authentic, realistic agreements that are in the best interests of the children. Here’s how our step-by-step process works:
01

Get Started
02

Individual Intake Sessions
Mediation Session

03
04
Agreement Drafting and Distributing

After Mediation Support
05
What Our Clients Say About Online Mediation
Every person who comes to us has a different story. We are proud of every agreement reached and every family that walks away with clarity and peace of mind.
Trustindex verifies that the original source of the review is Google. Appointment without delay Friendly and professional service Highly recommendPosted on VickieTrustindex verifies that the original source of the review is Google. I was really pleased with how smoothly the mediation went. Our mediator kept the focus on the kids, and our parenting agreement is really workable because of it. That and it was a heck of a lot cheaper than getting lawyers involved!Posted on Peter NealeTrustindex verifies that the original source of the review is Google. Helpful, supportive, insightful. Highly recommend to anyone needing support or advice.Posted on Kerri MurrellTrustindex verifies that the original source of the review is Google. Really professional a down to earth helped me put things into perspective.Posted on james farmerVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Frequently asked questions

What is online mediation and how does it work?
Online mediation is where parties in conflict engage with an experienced, accredited family mediator and work collaboratively to reach agreement. This is all framed around the best interests of any children impacted.
Is online mediation legally valid in Australia?
Yes. Online mediation services are fully recognised across Australia. Agreements reached can be made legally binding through consent orders or a financial agreement. The process follows the same national standards as in-person mediation, and all our mediators are fully accredited and qualified to practise.
Who can use online mediation?
Online mediation is suitable for many different situations, including:
- Separating or divorcing couples
- Parents who need a parenting plan
- Families dealing with property or money disputes
- Extended family disputes
Not sure if it is right for you? Simply get in touch and we will have a chat about your situation.
How long does an online mediation session take?
Most sessions run between 2 to 4 hours, depending on how complex the dispute is. Some matters are resolved in a single session, while others may need a follow-up. We will give you a clear idea of timing before you begin so there are no surprises on the day. Our standard session is 4 hours.
What do I need to join an online family mediation session?
You do not need much to get started. You will need:
- A reliable internet connection
- A device with a camera and microphone — laptop, tablet, or phone
- A quiet, private space where you will not be disturbed
- Any relevant documents saved and ready to refer to
Your mediator will support both parties in the preparation by providing plenty of helpful information. They’ll also check in with you before the session to make sure you’re set up and ready to go.
Is Everything Said During Online Mediation Kept Confidential?
Yes, completely. Everything discussed during your online mediation session is strictly confidential. Nothing said in mediation can be shared outside the session without your agreement. Sessions are not recorded, and nothing discussed can be used against you if the matter later goes to court.
How much does online mediation cost compared to going to court?
Online mediation is far more affordable than going to court. Court proceedings can take months and cost thousands of dollars in legal fees. Our online dispute resolution process is completed faster, at a much lower cost, and with fees that are always made clear to you upfront.
How do I book mediation online and get started?
Getting started is easy. Contact our team by phone or through our website for a free, no-obligation chat about your situation. We will then arrange individual intake sessions for both parties before booking your online mediation session at a day and time that works for everyone.


Need assistance?
Please email, call, or use our contact form to take the first step.
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